 Check
the identity of sales people
All good Direct Selling personnel carry literature
about their company’s products. This should contain the phone
number, name and address of the company – so that you can check the
caller is genuine.
Payment for goods
Do not hand over cash unless you are completely
satisfied about the identity and credentials of the sales person.
Make sure that you receive a printed receipt showing the name and
address of the company who is supplying the goods.
Signing documents
Do not sign any order forms until you are sure of the
identity of the sales person and the company they represent.
Verbal assurances
Beware of verbal promises about special prices and
terms of delivery. Check that special terms are printed in the
company's literature.
Order cancellation rights
Always check that any order form you sign contains
your cancellation rights.
Unless you want early delivery of a product made specially to your
personal requirements, good companies offer a reasonable period
during which you can cancel your order.
 Look
for the DSA logo
Check whether the order form and literature carries
the DSA logo.
This indicates that the company is a DSA
member.
Guarantees
Check that the product you are offered is covered by
a guarantee.
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Frequently Asked Home Shopping Questions...