DSA Consumer Code of Practice...

The DSA Consumer Code of Practice

The consumer version of the code was specifically written to ensure that Direct Sales customers have equal rights and protection as those offered by traditional forms of retailing.

Key features of the DSA Consumer Code of Practice:

• Requires fair selling methods

• Gives consumers order cancellation rights that exceed those demanded by the law

• Provides consumers with a proper record of any transaction

• Respects the rights and privacy of a consumer

• Demands openness in disclosing the identity of a Company and a Direct Seller

PDF Document version of Consumer Code of Practice (Oct '07)
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DSA Business Code of Practice...

How to file a Code complaint...